Durchgang 1
Blindes Hören
Verstehe die Hauptidee, das Thema und die wichtigsten Informationen ohne Untertitel.
🎧 IELTS Hören & Sprechen Übung
0:00 / 0:00
Fünf-Durchgänge-Hörmethode
Einen Hörinhalt in wiederverwendbaren Englisch-Input verwandeln
Höre nicht nur einmal. Teile dieselbe Episode in fünf Durchgänge auf: erst den Gesamtinhalt, dann Sprachhilfe, Shadowing, Diktat und zum Schluss ein erneutes Hören ohne Untertitel.
Durchgang 2
Englische Untertitel
Kläre unbekannte Wörter und schwierige Sätze. Nutze bei Bedarf ein Wörterbuch und kurze Notizen.
Durchgang 3
Shadowing
Sprich Satz für Satz nach und imitiere Aussprache, Rhythmus, Betonung und Intonation.
Durchgang 4
Diktat
Schreibe einige Schlüsselsätze aus dem Gehörten auf, um Form und Struktur zu trainieren.
Durchgang 5
Erneut ohne Untertitel hören
Höre noch einmal ohne Textunterstützung und achte darauf, was jetzt leichter und klarer ist.
Nach dem Training
Teilen und nacherzählen
Teile Notizen, neue Wörter oder einen nützlichen Begriff und erzähle die Episode dann mit eigenen Worten nach.
Nächster Schritt
Vom intensiven zum extensiven Hören
Nutze intensiv bearbeitete Episoden später als Hintergrundmaterial und erhöhe dein Hörvolumen mit vertrauten Inhalten.
Durchgang 1Durchgang 2Durchgang 3Durchgang 4Durchgang 5
📝 IELTS Speaking Dialog Transkript
Shop Assistant: Hello. How can I help you today?
Customer: Hi. I want to return a jacket I bought yesterday.
Shop Assistant: I am sorry. What is wrong with the jacket?
Customer: There is a tear on the sleeve. I tried a small graft at home to fix it, but it looks worse.
Shop Assistant: I see. We do not accept returns for heavy damage, unless we can verify the purchase.
Customer: I bought it at the City Mall sale and I paid with cash. I also had a rift with the staff at the other branch.
Shop Assistant: Okay. Our folkway here is to check the receipt and the payment record first.
Customer: They gave a banal reason before, like 'we cannot help', and that caused the rift to grow.
Shop Assistant: Please wait. I need to synchronize our system with the card and till records.
Customer: But I paid cash. I just wanted a refund or maybe a repair. I did the graft because I wanted a quick fix.
Shop Assistant: There is no graft here, meaning no bribery. We are honest.
Shop Assistant: If the payment is not in the system I will call the manager.
Shop Assistant: Some folkway in small shops is to give store credit instead of cash.
Shop Assistant: Please wait while I synchronize the receipt with the till now.
Customer: Thanks. I do not want silly or banal excuses. I just want the issue fixed.
Shop Assistant: If we cannot find the payment we may offer store credit or ask the manager to decide.
📝 📚 IELTS Übungsfragen
1
What item does the customer want to return?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The customer clearly says he wants to return a jacket. The other items are plausible shop items but are not mentioned in the conversation.
2
Why did the customer try a 'graft' at home?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The customer says 'I tried a small graft at home to fix it', so 'graft' here means a small repair. The other options are not supported by the text.
3
What does the assistant mean by 'there is no graft here'?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The assistant says 'there is no graft here, meaning no bribery'. So they mean corruption is not happening. The other options change the meaning and are not what the assistant explained.
4
What will the assistant do first to process the return?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The assistant says she needs to 'synchronize our system with the card and till records' and later 'synchronize the receipt with the till'. The other actions are possible but not what she says she will do first.
5
Why was there a 'rift' mentioned in the conversation?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The customer says he 'had a rift with the staff at the other branch' and earlier mentions they gave a banal reason and 'that caused the rift to grow', so it was a disagreement about the return. The other options are not described in the text.
6
What does 'folkway' most closely mean in this dialogue?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The assistant uses 'Our folkway here is to check the receipt' and 'Some folkway in small shops is to give store credit', so 'folkway' means a usual custom or practice. The other options are not supported by the usage.
7
What likely caused the delay in completing the refund process?
Falsche Antwort
Richtige Antwort:
A
Erklärung:
The assistant repeatedly says she must 'synchronize our system' and 'synchronize the receipt with the till', implying the system sync is causing the delay. The other options are plausible in shops but are not mentioned as causes in the conversation.
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