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Latihan IELTS Speaking: Filing a Travel Insurance Claim After Unrest

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Filing a Travel Insurance Claim After Unrest - Advanced English Learning Podcast - LexiTalk
🔥 Advanced · IELTS · B2 · 2026.02.09 · 1m35s

🎧 Latihan IELTS Mendengar & Berbicara

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📝 Transkrip Dialog IELTS Speaking

Insurance Agent: Good morning. TravelSafe claims, Anna speaking. How can I help you today? Traveler: Morning. I'm Martin Lee. I need to file a claim after problems in Puerto Verde. Traveler: There was heavy rain and the hotel ceiling leaked. I used a bucket to catch the water and some of my camera equipment got wet. Insurance Agent: I'm sorry to hear that. Did you have to flee the hotel suddenly? Traveler: Yes. We had to flee the town when a presidential motorcade and protests blocked the main road. Traveler: A troop of soldiers then set up checkpoints and those checkpoints strand us for hours. Insurance Agent: I understand. Our standard policy covers emergency medical expenses to two thousand dollars and evacuation to one thousand five hundred dollars. Insurance Agent: It also covers lost luggage, but water damage in accommodation is often excluded. Many people flee without receipts and then struggle to prove costs. Traveler: We tried to save everything. I even put passports in a bucket to keep them dry while we left. Traveler: Several families fled to the hills. The troop presence was massive and the airport was temporarily closed because of the presidential visit. Insurance Agent: Troop movements can strand transport routes, yes. To process this claim we need photos, receipts and a police report stating you had to flee because of violence. Traveler: I have photos and a short hotel statement. The camera seems ruined. Will replacement be covered? Insurance Agent: We will assess the evidence. If the damage falls under a covered peril and you have receipts, there's a good chance. If not, some items may be excluded.

📝 📚 Soal Latihan IELTS

1

What did Martin use to catch water from the leaking ceiling?

2

Why did Martin and others flee the town?

3

Which documents does the agent say are needed to process the claim?

4

What can be inferred about the troop presence during the incident?

5

Why does the agent mention that many people flee without receipts?

6

In this passage, what is the best meaning of the verb 'strand' as used by the speakers?

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