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Latihan IELTS Speaking: Making a Travel Insurance Claim for Burn Damage

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Making a Travel Insurance Claim for Burn Damage - Advanced English Learning Podcast - LexiTalk
🔥 Advanced · IELTS · B2 · 2026.02.19 · 1m48s

🎧 Latihan IELTS Mendengar & Berbicara

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Putaran 1

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Putaran 2

Subtitle Inggris

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Putaran 3

Shadowing

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Putaran 4

Dikte

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Putaran 5

Dengar ulang tanpa subtitle

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Putaran 1Putaran 2Putaran 3Putaran 4Putaran 5

📝 Transkrip Dialog IELTS Speaking

Insurance Agent: Good morning. This is Global Travel Insurance. How can I help? Policyholder: Hi, I need to report a small accident. My backpack got a singe from a stove while I was in a hostel. Insurance Agent: I am sorry to hear that. We do accept accidental damage claims. Could you describe the singe and when it happened? Policyholder: It was a tiny singe on the strap yesterday. I made profuse notes and took photos right away. Insurance Agent: Good. We need profuse documentation for any damage claim. Photos, receipts, and a short statement help us. Policyholder: One thing worries me. I saw an agent online offering to handle claims for a fee. Is that legit? Insurance Agent: Be careful. There are bogus intermediaries out there. A bogus agent might ask for payment and do nothing. Policyholder: Right. I will avoid anyone bogus. Also, I listed my kinsfolk as emergency contacts on the form. Insurance Agent: That is useful. If you are unable to travel, your kinsfolk can act for you. We sometimes contact kinsfolk for confirmation. Policyholder: How long does it take to conclude a claim? Insurance Agent: Typically we conclude straightforward claims in ten working days. Complex cases may take longer. Policyholder: And does the policy cover replacement of a burnt passport? Insurance Agent: We cover some emergency travel costs, but replacement passport fees are usually excluded in standard cover. To conclude, check the exclusions page. Policyholder: Thanks. I will upload the photos and the receipts. I also want to avoid profuse back-and-forth if possible. Insurance Agent: Perfect. If anything else comes up, call us. We do get occasional bogus calls claiming to be us, so always verify the number.

📝 📚 Soal Latihan IELTS

1

What caused the damage to the policyholder's backpack?

2

What documentation does the agent request for the claim?

3

How long does the agent say a straightforward claim typically takes to conclude?

4

Why does the agent warn the policyholder about certain people offering to handle claims?

5

What can be inferred about replacement passport fees?

6

In the sentence 'We need profuse documentation for any damage claim,' what does 'profuse' most nearly mean?

7

Which of the following is an implied reason the agent might contact the policyholder's kinsfolk?

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