Hotel Check-in at Grand Plaza
14. Sept. 2025
0:34
Hotel Check-in
Generiert aus
confront, crucial, enlist
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0:00 / 0:00
📖 Geschichtentext
Receptionist: Good afternoon. Welcome to the Grand Plaza Hotel. How can I help you today?
Guest: Hi! I have a reservation under the name Smith for three nights.
Receptionist: Great, Mr. Smith. Can I please confront you with a few details?
Guest: Of course, what do you need?
Receptionist: I need your ID and a credit card for verification. It's crucial for the check-in process.
Guest: Sure, here are my documents.
Receptionist: Thank you! I will enlist you in our system right now.
Guest: No problem. Is there anything else I need to know?
Receptionist: Yes, your room is ready, and breakfast is included. Just let us know if you need anything else!
Guest: Thank you so much! I appreciate your help.
📝 Übungsfragen
1
Who is the reservation under?
2
What does the receptionist need for the check-in?
3
What does 'crucial' mean in this context?
4
What is included with the room?
5
What might Mr. Smith need to do next after check-in?
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