Check-in Conversation at Grand Plaza Hotel
4. Sept. 2025
0:54
Conversations
Generiert aus
elaborate, emphasis, uniqueness
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📖 Geschichtentext
Receptionist: Good afternoon. Welcome to the Grand Plaza Hotel. How can I assist you today?
Guest: Hello! I have a reservation under the name Smith for three nights.
Receptionist: Let me check that for you, Mr. Smith. Can you please provide an ID for verification?
Guest: Sure, here it is. One more thing, could you elaborate on the amenities unique to your hotel?
Receptionist: Absolutely! We emphasize our complimentary breakfast, spa services, and rooftop pool.
Guest: That sounds great! I appreciate the emphasis on the breakfast; it's quite unique for a place like this.
Receptionist: Thank you! I’ll just need your ID back after I verify it. Your reservation also requires a deposit, just to confirm your stay.
Guest: No problem! I'm okay with making a deposit.
Receptionist: Perfect! I just need you to sign here, and you're all set. Enjoy your stay with us!
📝 Übungsfragen
1
What is the guest's name according to the reservation?
2
What type of verification does the receptionist ask for?
3
What unique feature does the hotel emphasize to the guest?
4
Why does the guest mention the deposit?
5
What does the guest appreciate about the hotel's breakfast?
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