Pass 1
Blind listen
Listen without subtitles and only catch the big idea, topic, and main information.
🎧 IELTS Listening & Speaking Practice
0:00 / 0:00
Five-Pass Listening Method
Turn one listening piece into reusable English input
Do not stop at one play. Split the same episode into five passes: gist first, then language support, shadowing, dictation, and a final replay without subtitles.
Pass 2
English subtitles
Clear up unknown words and hard sentences. Use a dictionary and short notes if needed.
Pass 3
Shadowing
Repeat line by line and imitate pronunciation, rhythm, stress, and intonation.
Pass 4
Dictation
Pick a few key sentences and write what you hear to train form and structure.
Pass 5
Replay without subtitles
Listen again with no text support and notice what is now easier and clearer.
After Training
Share and retell
Share notes, new words, or one useful concept, then retell the episode in your own words.
Next Step
From intensive to extensive
Recycle intensively studied episodes as background listening and scale volume with familiar material.
Pass 1Pass 2Pass 3Pass 4Pass 5
📝 IELTS Speaking Dialogue Transcript
Shop Assistant: Hello. How can I help you today?
Customer: Hi. I bought some apples at the school annual event yesterday and I need a refund.
Shop Assistant: I see. Were the apples bought at that annual event stall or from our shop?
Customer: They were from the fair stall. My son ate one after school lunch and said it was soft.
Shop Assistant: Soft how? Did they go soft right after the after school lunch snack?
Customer: No, they seemed fine at the fair, but after we gave them to him, they were soft the next day.
Shop Assistant: That can happen if apples are not fully ripe when sold. Farmers sometimes tell customers to wait until when the fruit is ripe.
Customer: Oh, I didn't know that. The seller at the event didn't say to wait until when the fruit is ripe.
Shop Assistant: Okay. Do you have the receipt from the annual event? We need proof to contact the vendor and process a refund.
Customer: Yes, I have the receipt. I bought three apples at the stall after school.
Shop Assistant: Good. If you bring the apples and the receipt, we can offer a refund. We can do cash or store credit, although sometimes the vendor prefers to give store credit.
Customer: Right. I'll bring them in later today. Should I wait until when the fruit is ripe in future purchases?
Shop Assistant: Yes, that helps. And mention it was sold at the annual event after school so the vendor knows which stall to check.
Customer: Thanks. I'll be back with the apples and the receipt.
📝 📚 IELTS Practice Questions
1
Where did the customer buy the apples?
Wrong Answer
Correct Answer:
B
Explanation:
Correct: The customer says he bought the apples at the school annual event. Option A is wrong because the apples were not from a supermarket. Option C is wrong because there is no mention of an online purchase. Option D is wrong because the apples were specifically from the school fair stall.
2
How many apples did the customer say he bought?
Wrong Answer
Correct Answer:
C
Explanation:
Correct: The customer states he bought three apples. The other numbers are not mentioned and are therefore incorrect.
3
What does the shop assistant ask the customer to bring to process the refund?
Wrong Answer
Correct Answer:
B
Explanation:
Correct: The assistant asks for the receipt to prove the purchase and contact the vendor. A photo of the stall, the vendor's phone number, or just the cores are not requested as required proof in the conversation.
4
Why is it likely the apples became soft, based on the conversation?
Wrong Answer
Correct Answer:
B
Explanation:
Correct: The assistant explains that apples can become soft if not fully ripe and recommends waiting until 'when the fruit is ripe.' This implies they were likely unripe at sale. Freezing, bruising during transport, or being 'overcooked' are not mentioned or supported by the dialogue.
5
Who most likely ate the apple after school lunch?
Wrong Answer
Correct Answer:
C
Explanation:
Correct: The customer says 'My son ate one after school lunch,' so the son is the person who ate it. The customer, shop assistant, and a teacher are not described as having eaten the apple.
6
In this conversation, what does the word 'vendor' most nearly mean?
Wrong Answer
Correct Answer:
B
Explanation:
Correct: 'Vendor' refers to the seller at the stall. It does not mean buyer, a type of fruit, or a refund form.
7
What refund options does the assistant mention?
Wrong Answer
Correct Answer:
A
Explanation:
Correct: The assistant explicitly says they can offer cash or store credit, though the vendor may prefer store credit. The other options are not offered in the conversation.
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