Pasada 1
Escucha a ciegas
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Pasada 2
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Pasada 3
Shadowing
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Pasada 4
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Pasada 5
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📝 Transcripción diálogo IELTS Speaking
Insurance Agent: Good morning. TravelSafe, this is Lisa in customer services. How can I help?
Traveler: Morning. I'm planning a diving holiday and want travel insurance. I'm a bit timorous about medical cover for diving.
Insurance Agent: That's understandable. Many customers feel timorous before they see exact terms. Are you decisive or a little irresolute about which plan to choose?
Traveler: I'm rather irresolute. The website offered several levels and I wasn't sure which covered scuba. I was timorous because of possible exclusions.
Insurance Agent: Right. The standard plan costs 120 sterling with a 50 sterling excess. We accept payment in sterling or by card.
Traveler: 120 sterling, okay. Does the policy include decompression treatment if something goes wrong with a dive?
Insurance Agent: Yes. We cover decompression treatment and evacuation up to policy limits if you get decompression sickness. However, scuba diving is not standard and needs the adventure-sports add-on.
Traveler: What about lost luggage and passport replacement?
Insurance Agent: Lost luggage and passport replacement are included on the standard plan. Trip cancellation is covered only for serious illness or bereavement, not for changed minds at work.
Insurance Agent: One important point. You must not wittingly conceal any pre-existing medical conditions when you apply.
Traveler: What happens if someone wittingly withholds information?
Insurance Agent: If a claimant wittingly withholds details, the insurer may void the policy and deny claims. We also offer a 24-hour helpline based in London for emergencies.
Traveler: Thanks. I was irresolute but this helps. I like that you cover decompression and that you accept sterling. The clear answers reduce my timorous feeling.
📝 📚 Preguntas de práctica IELTS
1
How much does the standard plan cost?
Respuesta Incorrecta
Respuesta Correcta:
B
Explicación:
The agent states 'The standard plan costs 120 sterling with a 50 sterling excess.' Option B is correct. Option A and C are incorrect amounts not mentioned. Option D confuses the excess (50 sterling) with the premium cost.
2
Which diving-related service is explicitly mentioned as covered?
Respuesta Incorrecta
Respuesta Correcta:
B
Explicación:
The agent says 'We cover decompression treatment and evacuation up to policy limits.' That matches option B. Option A is plausible but not specified. Option C is not mentioned. Option D is exaggerated and not in the passage.
3
What must applicants not do when applying?
Respuesta Incorrecta
Respuesta Correcta:
A
Explicación:
The agent warns 'You must not wittingly conceal any pre-existing medical conditions.' That is option A. Options B, C, and D are not mentioned as prohibitions in the dialogue.
4
Why was the traveler described as timorous and irresolute?
Respuesta Incorrecta
Respuesta Correcta:
B
Explicación:
The traveler says he is 'timorous about medical cover for diving' and 'irresolute' because 'the website offered several levels and I wasn't sure which covered scuba' and he was 'timorous because of possible exclusions.' Option B correctly infers his uncertainty about coverage. Option A is not mentioned. Option C may be a concern but is not given as the main reason. Option D is not referenced.
5
What is the likely consequence if a claimant wittingly withholds details?
Respuesta Incorrecta
Respuesta Correcta:
A
Explicación:
The agent explains 'If a claimant wittingly withholds details, the insurer may void the policy and deny claims.' That corresponds to A. Options B and C are favorable outcomes not mentioned. Option D is implausible and not in the passage.
6
In this passage, what does the word 'irresolute' most nearly mean?
Respuesta Incorrecta
Respuesta Correcta:
B
Explicación:
'Irresolute' is used when the traveler says he was unsure which plan to choose. It means indecisive or uncertain, which is option B. Option A is the opposite. Options C and D are unrelated.
7
Which currency and payment method did the agent confirm were accepted?
Respuesta Incorrecta
Respuesta Correcta:
C
Explicación:
The agent says 'We accept payment in sterling or by card.' That makes option C correct. Options A and B name other currencies not stated. Option D (cryptocurrency) is not mentioned.
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