Passe 1
Écoute à l’aveugle
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🎧 Pratique IELTS écoute et expression
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Passe 2
Sous-titres anglais
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Passe 3
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Passe 4
Dictée
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Passe 5
Réécoute sans sous-titres
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📝 Transcription dialogue IELTS Speaking
Insurance Agent: Good morning. TravelSafe claims, Anna speaking. How can I help you today?
Traveler: Morning. I'm Martin Lee. I need to file a claim after problems in Puerto Verde.
Traveler: There was heavy rain and the hotel ceiling leaked. I used a bucket to catch the water and some of my camera equipment got wet.
Insurance Agent: I'm sorry to hear that. Did you have to flee the hotel suddenly?
Traveler: Yes. We had to flee the town when a presidential motorcade and protests blocked the main road.
Traveler: A troop of soldiers then set up checkpoints and those checkpoints strand us for hours.
Insurance Agent: I understand. Our standard policy covers emergency medical expenses to two thousand dollars and evacuation to one thousand five hundred dollars.
Insurance Agent: It also covers lost luggage, but water damage in accommodation is often excluded. Many people flee without receipts and then struggle to prove costs.
Traveler: We tried to save everything. I even put passports in a bucket to keep them dry while we left.
Traveler: Several families fled to the hills. The troop presence was massive and the airport was temporarily closed because of the presidential visit.
Insurance Agent: Troop movements can strand transport routes, yes. To process this claim we need photos, receipts and a police report stating you had to flee because of violence.
Traveler: I have photos and a short hotel statement. The camera seems ruined. Will replacement be covered?
Insurance Agent: We will assess the evidence. If the damage falls under a covered peril and you have receipts, there's a good chance. If not, some items may be excluded.
📝 📚 Questions de pratique IELTS
1
What did Martin use to catch water from the leaking ceiling?
Réponse incorrecte
Réponse correcte:
A
Explication:
Correct: Martin explicitly says he used a bucket to catch the water. Option B (towel), C (tray) and D (suitcase) are plausible items but are not mentioned in the conversation.
2
Why did Martin and others flee the town?
Réponse incorrecte
Réponse correcte:
A
Explication:
Correct: Martin states they fled when a presidential motorcade and protests blocked the main road. Options B, C and D are plausible travel disruptions but are not mentioned in the passage.
3
Which documents does the agent say are needed to process the claim?
Réponse incorrecte
Réponse correcte:
A
Explication:
Correct: The agent specifically requests photos, receipts and a police report. The other options list documents that were not requested; they are plausible but not supported by the text.
4
What can be inferred about the troop presence during the incident?
Réponse incorrecte
Réponse correcte:
A
Explication:
Correct: The traveler describes troop checkpoints that strand people and the agent says troop movements strand transport routes, so the presence caused delays. Option B is not supported; there is no mention troops helped evacuate. Option C contradicts the traveler's report of massive troop presence. Option D is too specific and incorrect; troops affected roads, not only the airport.
5
Why does the agent mention that many people flee without receipts?
Réponse incorrecte
Réponse correcte:
A
Explication:
Correct: The agent links fleeing without receipts to difficulty proving costs, implying potential denial or difficulty. Option B contradicts the agent's warning. Option C is illogical. Option D is opposite to the agent's caution about needing evidence.
6
In this passage, what is the best meaning of the verb 'strand' as used by the speakers?
Réponse incorrecte
Réponse correcte:
A
Explication:
Correct: 'Strand' is used to describe checkpoints and troop movements leaving travellers stuck and unable to move. Option B (tie with rope) and C (a single thread) are other meanings of 'strand' but not relevant here. Option D is incorrect; it means the opposite of the passage usage.
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