Passe 1
Écoute à l’aveugle
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🎧 Pratique IELTS écoute et expression
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Méthode d’écoute en cinq passes
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Passe 2
Sous-titres anglais
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Passe 3
Shadowing
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Passe 4
Dictée
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Passe 5
Réécoute sans sous-titres
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📝 Transcription dialogue IELTS Speaking
Insurance Agent: Good morning. This is CityCover Insurance. How can I help you today?
Traveler: Hi, I'm attending a conference next month where a senator will speak and I need travel insurance.
Insurance Agent: Ah, that sounds important. Our marketing often highlights coverage for business events like that.
Traveler: Actually the senator's office asked me to show proof of insurance before they confirm my attendance.
Insurance Agent: Right. Our basic policy includes medical cover and cancellation up to £1,000 for baggage.
Traveler: Is that £1,000 the cover without any extras?
Insurance Agent: Yes. If you purchase an add-on you can raise baggage cover to £2,000.
Traveler: Good. When does cover start? Some sites said coverage begins immediately after purchase.
Insurance Agent: There is a bit of confusing marketing out there. To be clear, comprehensive cover starts 48 hours after purchase.
Insurance Agent: Emergency assistance is available 24 hours while you travel.
Traveler: That sounds favorable. I also read a marketing email that mentioned a senator endorsement — is that still the case?
Insurance Agent: That endorsement reference is outdated. But customers do give favorable feedback about our claims process.
Traveler: Okay. So I should purchase now and then expect full cover after two days?
Insurance Agent: Exactly. Purchase today if you like, and we'll email proof of cover for the senator's office right away.
Traveler: Great. And the emergency line — is it really 24 hours?
Insurance Agent: Yes, the emergency line is 24-hour. Anything else I can help with?
Traveler: No, that's all. Thank you for clarifying the purchase timing and the baggage limits.
📝 📚 Questions de pratique IELTS
1
What event is the traveler attending?
Réponse incorrecte
Réponse correcte:
C
Explication:
The traveler explicitly says he is 'attending a conference next month where a senator will speak.' Options A, B and D are unrelated events not mentioned in the conversation.
2
How long after purchase does comprehensive cover begin?
Réponse incorrecte
Réponse correcte:
C
Explication:
The agent clarifies 'comprehensive cover starts 48 hours after purchase.' Option A is a misleading detail the traveler mentioned, B and D are not stated and are therefore incorrect.
3
What is the standard baggage cover amount without purchasing an add-on?
Réponse incorrecte
Réponse correcte:
B
Explication:
The agent says the basic policy includes 'cancellation up to £1,000 for baggage.' The £2,000 figure is the upgraded amount after you purchase an add-on. £500 and £5,000 are not mentioned.
4
Why does the traveler mention the senator to the agent?
Réponse incorrecte
Réponse correcte:
B
Explication:
The traveler says 'the senator's office asked me to show proof of insurance,' indicating he mentions the senator because the office requires proof. Options A, C and D are not supported by the conversation.
5
What does the agent imply about the company’s marketing claims?
Réponse incorrecte
Réponse correcte:
C
Explication:
The agent says 'There is a bit of confusing marketing out there' and later notes the endorsement reference is outdated. That implies marketing can be confusing or outdated. Options A and B contradict the agent's statements, and D is incorrect because the agent said endorsement is outdated.
6
In the phrase 'That sounds favorable,' what does 'favorable' most nearly mean?
Réponse incorrecte
Réponse correcte:
B
Explication:
Here 'favorable' is used to convey a positive or advantageous impression of the terms. 'Expensive', 'unclear', and 'complicated' do not match the positive meaning used in context.
7
Which detail about emergency assistance is stated in the conversation?
Réponse incorrecte
Réponse correcte:
B
Explication:
The agent clearly states 'Emergency assistance is available 24 hours while you travel.' Options A, C and D contradict this explicit detail and are therefore incorrect.
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