Passe 1
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Passe 2
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Passe 3
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Passe 4
Dictée
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Passe 5
Réécoute sans sous-titres
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📝 Transcription dialogue IELTS Speaking
Dispatcher: Emergency control, this is Anna. What is the emergency?
Salon Owner: My name is James. I own Riverside Styling Salon. Someone broke in and a customer is burned.
Dispatcher: Okay James. Where exactly are you? Is anyone in immediate danger?
Salon Owner: We are at 12 High Street. The customer is at the back. There's smoke but not a full fire. The styling irons were left on.
Dispatcher: Understood. Can you tell me the person's condition? Are they conscious?
Salon Owner: Yes, conscious but in pain. I checked their temperature and it feels high. I covered the burned hand with a clean cloth to try to defend it from dirt.
Dispatcher: Good. Don't move them unless needed. Keep them calm. We will send an ambulance in about eight minutes and a police car in about twelve.
Salon Owner: Thanks. Also, a neighbour said someone tried to defend the shop from looters. The styling chairs are scuffed but not the main issue.
Dispatcher: Okay. While you wait, cool the burn with cool water for ten minutes if possible. Check the person's temperature again in five minutes.
Salon Owner: I will. I worry the heat from the heater raised the salon temperature. I worried about the customer's temperature and their breathing.
Dispatcher: That's sensible. Keep them away from smoke. The ambulance team will defend patient safety when they arrive.
Salon Owner: Thank you. I'll stay on the line and follow instructions.
📝 📚 Questions de pratique IELTS
1
What type of business does James own?
Réponse incorrecte
Réponse correcte:
B
Explication:
James clearly says he owns 'Riverside Styling Salon', so option B is correct. The other options are unrelated and not mentioned in the dialogue.
2
What injury does the customer have?
Réponse incorrecte
Réponse correcte:
C
Explication:
James explains that 'a customer is burned' and later mentions covering 'the burned hand.' Thus option C is correct. The other injuries are not described.
3
How long did the dispatcher estimate the ambulance would take to arrive?
Réponse incorrecte
Réponse correcte:
A
Explication:
The dispatcher states 'we will send an ambulance in about eight minutes.' Options B, C, and D are incorrect because they do not match the given time. Note: other times mentioned (police in twelve minutes) are distractors.
4
What did James do to the injured person's hand while waiting?
Réponse incorrecte
Réponse correcte:
B
Explication:
James says he 'covered the burned hand with a clean cloth to try to defend it from dirt.' Option B matches. Option A is wrong because the dispatcher advised cool water, not ice directly. Option C is wrong as there is no mention of a tight bandage. Option D contradicts James' action.
5
Why does James mention 'styling chairs are scuffed but not the main issue'?
Réponse incorrecte
Réponse correcte:
A
Explication:
From the conversation, James focuses on the injured customer's condition and says the chairs are 'not the main issue,' so he cares more about the person. Option B is wrong because he does not ask the police to prioritize chairs. Option C is not supported; chairs did not cause the injury. Option D conflicts with his statement that chairs are not the main issue.
6
What does the word 'defend' most likely mean in the sentence 'cover the burned hand... to try to defend it from dirt'?
Réponse incorrecte
Réponse correcte:
B
Explication:
In this context, 'defend' means 'protect' the wound from dirt. 'Attack' and 'Expose' are opposites and make no sense here. 'Clean' is incorrect because the cloth is used to protect, not to clean.
7
What can be inferred about the salon's temperature issue?
Réponse incorrecte
Réponse correcte:
A
Explication:
James mentions worrying that 'the heat from the heater raised the salon temperature,' so A is a reasonable inference. B and C contradict this. D is illogical because the ambulance had not yet arrived and could not have caused the temperature rise.
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