Passe 1
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Passe 2
Sous-titres anglais
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Passe 3
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Passe 4
Dictée
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Passe 5
Réécoute sans sous-titres
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📝 Transcription dialogue IELTS Speaking
Receptionist: Good afternoon. Welcome to the Grand Plaza Hotel. How can I help you today?
Guest: Hi, I have a reservation under Bennett for two nights.
Receptionist: Yes, Mr Bennett. Could I see ID and the card, please? We place a $50 deposit hold on the card for incidentals.
Guest: Of course. The lobby looks great. I like the marble floor and the little marble sculpture near the desk.
Receptionist: Thank you. Your room is on the third floor. The elevator area can be a bit busy and you might hear a roar from the street at times.
Guest: That's fine. My son has a video game on his tablet. Is there Wi-Fi and a place for him to play?
Receptionist: Yes, we have free Wi-Fi and a small children's corner with consoles. The video game room closes at nine, and breakfast is served from seven to ten.
Guest: I read online that the deposit could be $100. Will that apply to our booking?
Receptionist: For suites the hold is $100, but for your standard booking it's $50. The Wi-Fi password is printed at the desk. Also, on weekends breakfast starts at 6:30.
Guest: I see. I can already hear the distant roar of the fountain. We'll be OK. We'll grab the keys after you check our ID?
Receptionist: Yes. We'll give you the keys now once we finish ID and card checks. Enjoy the marble lobby and the game area.
📝 📚 Questions de pratique IELTS
1
Under which name is the reservation?
Réponse incorrecte
Réponse correcte:
A
Explication:
The guest says the reservation is under 'Bennett'. The other names are not mentioned in the conversation.
2
How much is the deposit hold for this guest's booking?
Réponse incorrecte
Réponse correcte:
A
Explication:
The receptionist clarifies that for this standard booking the hold is $50. Option B is mentioned as the hold for suites, so it's misleading but incorrect. Options C and D are not stated and therefore incorrect.
3
On which floor is the guest's room located?
Réponse incorrecte
Réponse correcte:
B
Explication:
The receptionist says the room is on the third floor. The other floors are not given as the guest's room location.
4
What time does the video game room close?
Réponse incorrecte
Réponse correcte:
B
Explication:
The receptionist states that the video game room closes at nine. The other times are not mentioned and are therefore incorrect.
5
Why does the receptionist mention a 'roar' from the street?
Réponse incorrecte
Réponse correcte:
A
Explication:
The receptionist mentions that the elevator area can be busy and the guest might hear a roar from the street, which functions as a warning about noise. There is no mention of an amusement park, elevator speed being explained by the roar, or any connection to breakfast.
6
What can be inferred about the guest's son?
Réponse incorrecte
Réponse correcte:
A
Explication:
The guest says his son has a video game on his tablet and asks about a place for him to play, implying the son will use the hotel's game area. There's no suggestion the son prefers marble sculptures, made the reservation, or works at the hotel.
7
In this context, what does the word 'hold' most likely mean?
Réponse incorrecte
Réponse correcte:
A
Explication:
A 'deposit hold' refers to a temporary authorization on the card to cover incidentals. It is not a permanent fee, a complimentary service, or a tip, so options B, C, and D are incorrect.
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