Passe 1
Écoute à l’aveugle
Comprenez l’idée générale, le thème et les informations principales sans sous-titres.
🎧 Pratique IELTS écoute et expression
0:00 / 0:00
Méthode d’écoute en cinq passes
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Passe 2
Sous-titres anglais
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Passe 3
Shadowing
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Passe 4
Dictée
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Passe 5
Réécoute sans sous-titres
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Après l’entraînement
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Étape suivante
De l’intensif à l’extensif
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📝 Transcription dialogue IELTS Speaking
Receptionist: Good afternoon. Welcome to the Grand Plaza Hotel. How can I help you today?
Guest: Hi. I have a reservation under Carter for two nights.
Receptionist: Let me check. Yes, Mr Carter, we have you from Thursday to Saturday. Could I see some ID, please?
Guest: Sure. Here is my passport. Also, my eyesight isnt great, so could I have a quiet room and a large-print bill?
Receptionist: I understand. I'm sorry, there was an oversight in our system that duplicated your booking. I will fix that now and confirm your room.
Guest: Thanks very much. Which floor will the room be on?
Receptionist: We can put you on the fifth floor. The room is 502. Visibility of the floor numbers is good there.
Guest: That's helpful. I prefer away from the lift because of noise. My eyesight makes small signs hard to read.
Receptionist: We can move you further down the corridor if visibility is an issue for your eyesight. Apologies again for the earlier oversight.
Guest: One more thing. Is parking free?
Receptionist: Originally the system showed complimentary parking, but actually parking costs 10 dollars per night. Breakfast is included from 7 to 10.
Receptionist: We can offer a 1pm late check-out as a gesture.
Guest: That would help.
Receptionist: I'm sorry, I must correct that. Late check-out is possible but costs 20 dollars; I misspoke earlier. Would you still like the room on the fifth?
Guest: Yes, the fifth floor is fine. Please print the bill in large print for better visibility.
Receptionist: Certainly. I'll print a large-print folio and note your preference for a quiet room and improved visibility. Enjoy your stay.
📝 📚 Questions de pratique IELTS
1
How many nights did the guest say they would stay?
Réponse incorrecte
Réponse correcte:
B
Explication:
The guest directly says they have a reservation for two nights. Options A, C and D are incorrect because those numbers were not mentioned by the guest.
2
What piece of identification did the guest show?
Réponse incorrecte
Réponse correcte:
B
Explication:
The guest says Here is my passport. The other options are plausible hotel IDs but are not what the guest presented in the conversation.
3
On which floor is the guest's room located?
Réponse incorrecte
Réponse correcte:
C
Explication:
The receptionist states the room will be on the fifth floor, room 502. The other floors are incorrect and not mentioned for this guest.
4
Why did the receptionist apologise during the conversation?
Réponse incorrecte
Réponse correcte:
C
Explication:
The receptionist apologises and explains there was an oversight in the system that duplicated the booking. The other options are plausible hotel problems but are not mentioned in the dialogue.
5
Why did the guest ask for a large-print bill?
Réponse incorrecte
Réponse correcte:
A
Explication:
The guest explicitly says their eyesight isnt great and requests a large-print bill. Options B, C, and D are not supported by the dialogue and are therefore incorrect.
6
In this conversation, what is the best meaning of the word oversight?
Réponse incorrecte
Réponse correcte:
A
Explication:
Here oversight refers to an error in the system that duplicated the booking, so it means a mistake or omission. 'Careful supervision' is an alternate meaning but not the one used here. 'A wide view' and 'a planned event' are incorrect in this context.
7
What is true about parking according to the receptionist's final information?
Réponse incorrecte
Réponse correcte:
B
Explication:
The receptionist corrects the earlier message and states that parking costs 10 dollars per night. Option A reflects the mistaken earlier system message, making it a distractor. Options C and D are not mentioned and are inconsistent with the given information.
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